How to connect to hosting with Filezilla FTP client

Files (your site's zip package, images, documents, etc.) from your computer can be uploaded on your hosting with the Filezilla FTP client. For this, you need to have the hosting package and the computer on which the Filezilla FTP client is installed. You can download the Filezilla FTP client here.

Where are the data for access via the FTP client?

When the hosting service is activated, you receive an e-mail from us called "New Account Information". This email contains all the information you need to access cPanel, FTP access, DNS parameters for domains hosted on the hosting package and other important data. FTP data is located here:

Domain, username and password are sufficient to access your hosting via Filezilla FTP client. If your domain is freshly registered and not yet propagated (sometimes it takes up to 24 hours for it), use the Temporary FTP Hostname instead of the domain.

Where do I enter data to connect to the Filezilla FTP client?

Enter the connection data you received from us at the top (at the top of the Filezilla client) as indicated in the picture:

  1. Host, Hostname: here you enter your domain name or temporary FTP hostname
  2. Username: here you enter the username of your cPanel or other FTP username (if you have created other FTP users)
  3. Password: here you enter the cPanel password or password of another FTP user (if you have created another FTP user)
  4. Port: here you enter port 21 (if you leave blank, automatic port 21 will be used)
  5. Quickconnect: Click here after you enter all of the above information

How do I upload files from a computer on a hosting?

Immediately after connecting your computer to hosting, you can see two panels in Filezilla. Picture above. In the left pane are the directories and files that are on your computer. In the right panel are the directories and files in your hosting. If you have a zip package on your computer (for example in the picture above, the package is called you can upload it to the hosting by dragging it from the left panel to the right panel in the /public_html directory or the Document Root folder if you are uploading Files for a site that is on the Addon domain (Document Root for Addon domain is the directory you specify when adding a new domain to the Addon domains).
  • 6 Users Found This Useful
Was this answer helpful?

Related Articles

Why am I not allowed to upload files?

Make sure you are uploading to the right web directory, which is inside the public_html or www...

My FTP is Really Slow or Disconnects Often. Why?

There are a few reasons why your FTP application could be slow or frequently disconnecting. This...

Passive FTP mode

Go into your FTP options and see if passive mode is checked ,if it is, uncheck it. If it is not...

How to login via FTP?

The following FTP information can be found in the welcome email we send after you pay for your...

How to use Web based FTP

How to use browser-based FTP (also known as WebFTP) on your Windows PC: Open My Computer (do NOT...