- Open your FTP application.
- Go to the FTP Options and locate Passive Mode.
- In Filezilla, this is located under Edit » Settings » FTP » Transfer Mode.
- If Passive Mode is selected, un-select this option. If Passive Mode is notselected, select this option.
- Try using your FTP again.
If this does not resolve the issue, revert back to your previous Passive Mode configuration.