Instructions for Setting Up an Email Account in Thunderbird

Step 1: Download and install Thunderbird

  1. Visit the official Thunderbird page: https://www.thunderbird.net/.
  2. Download the installation file and install the program by following the on-screen instructions.

Step 2: Open Thunderbird and add a new account

  1. When you open Thunderbird for the first time, a window will appear to add an email account. If this does not happen, go to File > New > Existing Mail Account.
  2. Enter the following information:
    • Your Name: The name that will be displayed to recipients of your emails.
    • Email Address: Your full email address (e.g., name@yourdomain.com).
    • Password: Your email address password.
  3. Click on Continue.
Important: Instead of yourdomain.com, enter the name of your domain where the email address is created.


Step 3: Configure incoming and outgoing mail servers

Thunderbird will attempt to automatically retrieve the settings. If it fails, manually enter the following information:

  1. Incoming Mail Server (IMAP or POP3):

    • Protocol: IMAP (recommended) or POP3.
    • Server: mail.yourdomain.com
    • Port:
      • IMAP: 993 (SSL/TLS)
      • POP3: 995 (SSL/TLS)
    • Username: Your full email address (e.g., name@yourdomain.com).
  2. Outgoing Mail Server (SMTP):

    • Server: mail.yourdomain.com
    • Port: 465 (SSL/TLS)
    • Username: Your full email address.
  3. Click on Re-Test, and then Done if the settings are correct.

Important: Instead of yourdomain.com, enter the name of your domain where the email address is created.


Step 4: Verification and testing

  1. Once you finish the setup, Thunderbird will download your emails.
  2. Send a test email to another address to check if sending works.

Note:

If you encounter issues during setup or receive errors, please check the following:

  • Have you entered the correct server and port information?
  • Is your email and password correct?
  • Contact support if you are still having difficulties.
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